State Inspection Report 

At SafeNest, the safety, dignity, and well-being of our clients have been at the heart of our mission for 48 years. When serving a large and diverse community, challenges are inevitable. We view these as opportunities to continue to listen, learn, and grow.  

Below, we provide additional context to the state’s inspection report, offering transparency and information about our practices:  

Inspection Scope and Client Privacy 

Many residents, fleeing trauma or violence, experience heightened fear when unidentified visitors enter the shelter. SafeNest fully supported the state’s trauma-informed approach to limit the inspection’s scope to minimize disruption and anxiety for our clients. We collaborated with the state to conduct the inspection in a way that ensured oversight while respecting the emotional needs of our residents. 

Addressing Allegations of Abuse and Safety 

Allegations of abuse, drug use, or safety concerns are treated with the utmost seriousness. Clients have multiple avenues to file grievances or request transfers if they feel unsafe. Allegations raised during the inspection have been referred to appropriate authorities, including the Department of Child and Family Services and Adult Protective Services, for further investigation. SafeNest remains committed to full cooperation and to implementing any recommendations. 

Food Availability and Distribution 

Residents are provided with a structured food distribution program to ensure their nutritional needs are met. Our commercial-grade refrigerators are stocked once a week and back stocked as needed. Through this communal distribution model, residents can choose the items they need providing greater flexibility, dignity, and choice to all. We also offer workshops with community partners to teach residents how to plan and cook a meal, providing them with the skills to make thoughtful food choices. Challenges such as food hoarding occasionally arise, and we address them on a case-by-case basis.  

Counseling and Mental Health Services 

Counseling, support groups, and advocacy services are core programs for our residents. While a visible schedule may not have been observed during the inspection, these services are consistently available to residents. We are reviewing our communication practices to ensure residents are fully informed about service availability. 

Our Commitment 

Every interaction, every piece of feedback and every experience informs the work we do every day to save lives and offer hope.  

Since 1977, we have served over 500,000 clients in Clark County, providing critical support to survivors of domestic violence. We are proud of the work we do and our commitment to ensuring we serve our community with integrity, care, and purpose.  

Read the Full Report