We’d love for you to join our team!

The following positions are available

at our Las Vegas location.


If you have any questions please call our office – 702-877-0133.

Crisis Line Advocate

Job Description

The position is responsible for performing trauma-based crisis intervention with victims of domestic violence via the 24-hour Crisis Hotline; assessing a victim’s safety and immediate needs to provide the highest level of care and support; and providing safety planning, information and referrals to victims.

Details

Job Title: Crisis Line Advocate
Department: Shelter
Reports To: Crisis Line Supervisor
FLSA Status: Hourly; Non-Exempt
Hours per week: Full-Time; 40 hours
Salary Range: $15.38/hour

Essential Duties and Responsibilities

• Ascertain callers’ needs and provides crisis intervention.
• Screen callers to provide the best support.
• Successfully complete Emergency Protection Orders
• Utilize all resources to provide every caller with options for a safe place, safety plan and resources.
• Exhibit positive teamwork by collaborating with staff on difficult calls.
• Keep abreast of domestic violence services and resources in order to deliver high quality service to callers.
• Log every call into database to ensure accurate and complete collection of data.
• Adhere to Safe Nest client focused policies and procedures while performing day-to-day activities to ensure successful operation within the department and agency.
• Utilize knowledge in Trauma Informed Care and Crisis Intervention to provide the best response to callers on the crisis hotline; or triaging calls that rise to a Social work/supervisor level.
• All other duties as assigned by the supervisor.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associated degree in human services, social work, behavioral sciences or related field and 1 year of experience in social services required.
• Excellent written and oral communication with consideration of all audiences including but not limited to Victims in Crisis, Judges and Law enforcement.
• Knowledge and understanding of community resources.
• Adaptability to manage competing demands, changes in the work environment and situations at hand.
• Ability to consistently demonstrate empathy, compassion and care to all callers.
• Ability to deal with frequent change, delays, or unexpected events.
• Strong problem-solving abilities.
• Strategic and critical thinking skills.
• Ability to speak and enter data into data bases or computer systems concurrently.
• Ability to type 25WPM required.
• Fluency in English and Spanish required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to sufficiently hear communication via phone/headset in order to enter conversations into database.
• Must be able to communicate verbally in English so that callers, residents and staff can understand and communicate effectively.
• Must be able to sit and work on a computer for 8 hours per day.

Work Environment

• Office is located within a confidential shelter.
• The noise level in the work environment varies.

Shelter Advocate

Job Summary

The position is responsible for performing a wide variety of duties involved in providing support and advocacy for the rights and protection of victims/survivors of stalking, domestic violence, sexual assault, and dating violence. This position assesses and fulfills victim/survivor needs, which may include: crisis intervention, safety and goal planning, providing emotional support, providing support for hotline callers (if needed for coverage), shelter, referrals, food, legal advocacy, and general advocacy. This position is responsible for ensuring that all data and client documentation is appropriately entered and maintained, and working in collaboration with and serving as a back-up to the other Safe Nest advocacy team members to provide 24/7 coverage of services.

Details

Job Title: Shelter Advocate
Department: Shelter
Reports To: Shelter Supervisor
FLSA Status: Salary; Exempt
Hours per week: Full-Time; 40 hours
Salary Range: $28,000-$32,000 (DOE)

Essential Duties and Responsibilities

• Provide advocacy services and support to survivors of relationship violence, stalking, and sexual assault or abuse and their children.
• Assess immediate crisis needs of clients and address appropriately.
• Create and support an environment for healing and support for victims seeking safety in our shelter.
• Support and oversee the daily operations of the shelter environment and activities.
• Complete and maintain client records to ensure correct statistical data is reported and collected inclusive of services provided, emergency incidents or non-compliance of rules.
• Provide non-judgmental advocacy to clients that present signs of mental health, substance abuse or trauma, and/or reach out to specialized staff to provide additional support if needed.
• Create exit plans and provide resources to ensure survivors transition to independence.
• Provide light cleaning of residents’ rooms as they depart.
• Discuss and address any violations of shelter policies or threatening behavior accordingly.
• Educate clients about dynamics of domestic violence and sexual assault and options/resources available. Perform and explain danger and lethality assessments with compassion and support.
• Work with clients to develop and maintain relevant and meaningful case plans.
• Provide concrete case management and access to in-house and external resources.
• Meet at least weekly with clients to support case plan accomplishment and provide emotional support.
• Refer clients to other agencies and resources and advocate directly with other agencies, as needed, to help client access necessary services. Provide follow up and support for each referral and resource.
• Maintain service partnerships with referral agencies.
• Conduct potential shelter client assessments and intakes.
• Orient clients to shelter and house rules.
• Suggest modifications of shelter guidelines to meet client needs to your supervisor.
• Ensure house security complies with all rules and regulations of agency policies and safety procedures.
• Facilitate problem solving for in-house conflicts and crises, and encourage and model appropriate shelter interactions.
• Provide appropriate follow-up and documentation of emergency incidents or non-compliance of rules.
• Participate in staff meetings, case conferences and other meetings as needed.
• Facilitate house meetings as needed.
• All other duties as assigned by the supervisor.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associated degree in human services, social work, behavioral sciences or related field and 3-5 years of relevant experience required.
• Excellent written and oral communication, and interpersonal skills with consideration of all audiences
• Knowledge and understanding of programs, education and information related to domestic violence
• Knowledge of the trauma informed model to advocate for and empower clients
• Knowledge of utilizing trauma-informed crisis intervention counseling and strategies for clients
• Knowledge of developing and maintaining relationships with allied organizations and other service providers
• Knowledge of specific issues arising for clients from non-English speaking background, LGBTQ clients, and children experiencing domestic violence
• Knowledge of cross-cultural issues and an understanding of how these relate to the work of Safe Nest.
• Experience in providing legal advocacy, court accompaniment, and hospital accompaniment
• Proficient in computer skills including: Microsoft programs, databases, e-mail, and Internet usage.
• Ability to consistently demonstrate empathy, compassion and care to all clients.
• Ability to deal with frequent change, delays, or unexpected events; competing demands; and changes in the work environment and the situations at hand
• Ability to speak and enter data into databases or computer systems concurrently.
• Ability to type 25WPM required.
• Ability to demonstrate effective, critical thinking strategies and appropriate decision making
• Ability to ensure the security and confidentiality of clients and their children
• Ability to recognize and monitor job stress and personal needs
• Strong problem-solving abilities.
• Fluency in English required; Spanish preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to sufficiently hear communication via phone/headset in order to enter conversations into database.
• Must be able to communicate verbally in English so that callers, residents and staff can understand and communicate effectively.
• Must be able to sit and work on a computer for 8 hours per day.

Work Environment

• Office is located within a confidential shelter.
• The noise level in the work environment varies.

Crisis Line Supervisor

Job Description

The position is responsible for providing supervisory support to the crisis hotline department and staff. In addition to supervisory duties the crisis line supervisor will perform the duties of crisis line advocate and Emergency Protection Order specialist.

Details

Job Title: Crisis Line Supervisor
Department: Shelter
Reports To: VP of Shelter
FLSA Status: Hourly; Non-Exempt
Hours per week: Full-Time; 40 hours
Salary Range:

Essential Duties and Responsibilities

• Perform audits on database system to ensure staff are imputing data correctly and as the calls are occurring.
• Provide support, supervision and guidance to crisis line advocates to ensure the highest quality of trauma informed care is provided by staff.
• Monitor schedules to maintain required coverage, including approving or denying time off request
• Facilitate and assist in program initiatives created by director, agency or co-supervisors.
• Report and address any trends in calls or performance
• Provide evaluations on an annual basis for supervised staff and corrective action as needed.
• Support and foster an environment that supports self-care and positivity
• Coordinate and conduct new hire interviews and training
• Intervene and handle crisis situations/calls that rise to supervisor level
• Maintain knowledge of Emergency Protection Order information including but not limited to trends in issues, callers or issues with the VINE system.
• Perform crisis line advocate position duties as needed.
• All other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in human services, social work, behavioral sciences or related field; 5 years of experience in Crisis Line, Call Center or Social Service; 2 years of experience in a supervisory capacity required.
• Experience working with individuals who have experienced trauma or other victimization.
• Excellent written and oral communication with consideration of all audiences including but not limited to Victims in Crisis, Judges and Law enforcement.
• Knowledge and understanding of community resources.
• Adaptability to manage competing demands, changes in the work environment and situations at hand.
• Ability to consistently demonstrate empathy, compassion and care to all callers.
• Ability to deal with frequent change, delays, or unexpected events.
• Strong problem-solving abilities.
• Strategic and critical thinking skills.
• Ability to speak and enter data into data bases or computer systems concurrently.
• Ability to type 25WPM required.
• Fluency in English required; Spanish preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to lift 25lbs
  • Must be able to hear sufficiently to phone/headset in order to enter conversations into database
  • Must be able to communicate verbally in English so that callers, residents and staff can understand and communicate effectively.
  • Must be able to sit and work on a computer for 8 hours per day.
  • Must be able to type 25WPM
Work Environment
  • Office is located within a confidential shelter
  • Job Type: Full-time
  • Job Location: Las Vegas, NV
  • Required education: Bachelor’s
  • Required experience:
    • Crisis Line, Call Center or Social Service: 5 years
    • Supervisory: 2 years

Office Manager

Job Description

No phone calls, please. We are looking to hire an Office Manager to join our team! The successful candidate will be responsible for overseeing office management for busy non-profit. Key projects will include digitizing records, moving processes both internal and external into automated and computerized systems. Updating sheduling and customer service for entire organization. Ensuring internal commuication as it relates to human resouces and staff support is clear and accessible for all.

Details

90% coverage of HMO, full vision, and dental for the employee. Opportunity to change lives every day.
Job Type: Full-time
Salary: $50,000.00 to $60,000.00 /year
This position reports to VP of Finance and Grants and department is Administration.

Essential Duties and Responsibilities
  • Manage records and information
  • Maintain office facilities, including supervising cleaning service and other vendors
  • Provide support for human resources
  • Provide oversight and supervision to the front desk staff
  • Oversee billing process and statistical reporting
  • Encourage and improve cross-department internal communication
  • Perform other office tasks as needed (replenish office supplies, distribute mail, etc.)
Qualifications
  • Previous experience in office/building management or other related fields
  • Human Resources experience
  • Ability to prioritize and multi-task
  • Medical/records management billing experience
  • Strong computer and database skills
  • Supervisory experience
  • Strong organizational skills
  • Deadline and detail-oriented
  • Strong leadership qualities
  • Team Player
  • Bilingual preferred
Requirements

Required experience:

  • office management: 5 years
  • staff supervision: 3 years
  • billing/records retention: 3 years

Required language:

  • spanish
Work Environment

• Office is located in the Counseling Office @ 3900 Meadows Lane, Las Vegas, NV
• The noise level in the work environment varies.

Support Coordinator

Job Description

The position of Support Coordinator directs an intensive survivor support program as well as providing direct crisis intervention to former clients and past program participants. This position is established to serve as part of a broader advocacy and support services effort. These activities are critical to ensuring positive outcomes for survivors leaving an abusive relationship.

We are seeking an aftercare Support Coordinator to develop and implement an intensive survivor support program for past program participants. The Support Coordinator is part of Safe Nests’ broader advocacy and support services and is essential to ensuring positive outcomes for survivors experiencing intimate partner violence.

Position Description: The Safe Nest Support Coordinator is a full-time, experienced professional who develops and implements intimate partner violence after care supportive services to enhance a survivor’s ability to maintain a violence free life.

Details

Salary: $ 32,500-$35,000 + benefits (dental, vision, health) including 403b employer contributed retirement. Position is grant-funded.

Applicants must provide 3 professional references at interview. Safe Nest conducts pre-employment drug testing and fingerprint background checks.

Safe Nest is an EOE/AA employer committed to representing the community we serve. We encourage qualified candidates who are survivors, formerly battered, bilingual, bicultural, people of color, people with disabilities and/or LGBTQ to apply for this position.
No phone calls please.
Job Type: Full-time
Salary: $32,500.00 to $35,000.00 /year
Required education: Bachelor’s
Required experience:

  • experience in domestic or sexual violence advocacy services: 3 years
  • program development and group facilitation: 1 year
Essential Duties and Responsibilities

Principal responsibilities include: providing empowerment-based advocacy services and creating innovative trauma informed educational support groups for past program participants. Complying w/statistical data collection. Periodically assists community engagement staff in conducting domestic violence presentations.

Qualifications

Qualifications: Prior work in trauma related services preferred. Ability to handle multiple projects simultaneously and to work occasional evening program. Strong written and oral communication skills essential. Understanding of social justice issues and the ability to work with and in diverse groups. Must be committed to Safe Nest’s mission and core values.

Requirements

Requirements:
• Bachelor’s Degree
• Minimum three years professional work experience in domestic or sexual violence advocacy services, working w/victims of trauma, or related capacity.
• Proven knowledge of and experience with domestic abuse-related issues and the intersections with other forms of violence and oppression.
• Demonstrated experience in program development and group facilitation.

Work Environment

• Office is located in the Counseling Office @ 3900 Meadows Lane, Las Vegas, NV
• The noise level in the work environment varies.

ESCAPE