Frequently Asked Questions

Admission to the shelter starts with a call to the 24/7 Domestic Violence Hotline (702-646-4981) and completing a confidential phone interview. If you will be accessing our emergency shelter, we will discuss a predetermined safe meeting location. In some situations you may be given other shelter resources. Our shelter provides not only basic necessities but emotional, therapeutic and advocacy support for survivors of domestic violence.

At SafeNest, we understand that the journey to safety is exhausting and challenging. We allow for you to catch your breath and rest for the first two days before completing the intake process. During intake an advocate will assist you in your journey to healing. During your first week in our shelter you will attend an orientation that will help you navigate the services and resources offered available to you. If you wish, an advocate can assist you in obtaining resources for legal assistance including protection orders. We believe that you should be in charge of your healing process and will assist you in reaching your goals.

We help all survivors of domestic abuse regardless of age, race, gender, sexual orientation. We provide shelter depending on your needs, either through communal living at our shelter, confidential hotel program or transitional housing. Our services provide support and access to therapy, resources and other services needed to heal from domestic abuse.

At SafeNest we believe it is important to create an environment that addresses the needs of the entire family including children up to 17 years old. Children are provided opportunities to experience life without domestic abuse, including attending school, structured activities in our playroom, fun respite activities and family bonding opportunities. At SafeNest our trained staff support families with therapy, resources and parenting classes.

Yes. We have dog and cat boarding facilities available onsite. If we’re full, we have a volunteer foster program and we also work with local veterinarians to board pets for shelter residents.

For safety reasons and privacy for other guests, we do not allow visitors.

At SafeNest, survivors are provided safety and support in a clean, homey confidential environment. At our shelter we provide support for your daily basic needs, including shampoo, clothing and free laundry in addition to the below items:
● Parenting classes, one on one therapy sessions on site, support groups, life skill classes, substance abuse/mental health support and assistance.
● Assigned advocate/case manager, housing application assistance
● Community resources, job resources including Job Connect
● Court assistance including assistance completing paperwork
● Bus passes

You can bring your vehicle if it is registered to you or you are married to the registered owner. For the safety of you and the other residents we ask that you ensure your car is not equipped with a tracking device from a financial institution or your partner. If you have any concerns please discuss during your phone intake. SafeNest does provide bus passes to assist in transportation during your stay.

The time needed to heal from domestic abuse varies from survivor to survivor. Please talk with your advocate or the hotline for more information.

At times we have to place callers on our waitlist due to our program being full. We try our best to provide callers with referrals to other programs. In the case where no programs have space available SafeNest hotline advocates will discuss ways to stay safe during your waiting time.

For safety reasons we ask that all cell phones GPS capabilities are discontinued while in shelter. For additional safety we ask that all laptops and tablets remain in your assigned locker while on property. SafeNest will provide a computer for your business and school needs.

The SafeNest shelter is in a confidential location for your safety and well-being, as well as the other residents that reside in the shelter. The first step to healing is feeling safe, and we want everyone to feel they are.